Frequently Asked Questions
Everything you need to know about finding your perfect fit and managing your orders.
How do I find my perfect size in NYDJ jeans?
We recommend selecting one size smaller than your typical size. Our signature Lift Tuck® Technology works best when the jeans fit snugly, providing the most flattering silhouette.
What is Lift Tuck® Technology?
It is our proprietary slimming design that features a patented criss-cross panel to flatten in the front and a special construction to lift and contour your curves in the back.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please use our online portal to generate a prepaid return shipping label.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How should I care for my denim to ensure it lasts?
To maintain the color and elasticity, we recommend washing your jeans in cold water inside out and hanging them to dry. Avoid using fabric softeners or high heat in the dryer.